In some cases you have to take multiple planes to reach your final destination. If you miss a connecting flight and arrive at your final destination with a delay of more than 3 hours, you are entitled to flight compensation¹. The amount of compensation is calculated based on the duration of the delay and the […]
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If you have presented yourself at check-in on time with a valid reservation and the required travel documentation and are denied boarding due to overbooking or operational reasons and do not wish to voluntarily give up your seat, you have: The right to compensation¹ The right to choose between refund, rebooking or rebooking at a
The airline may deny you boarding: For safety, security or health reasons (for example, if you have not informed the airline in advance about possible infectious diseases or severe allergies) or if you do not have the correct travel documents. If you have not used the outbound ticket on a booking that included a return
